Terms of Service

Welcome to MOVEMBER. These Terms of Service govern your use of our website and your purchase of our watches and jewellery.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General

By placing an order, you confirm that the information you provide is accurate, complete, and up to date.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion where reasonably necessary.

2. Products

We make every effort to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.

However, actual colours may vary depending on your device, screen settings, lighting, and other factors.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

Minor variations in appearance, including those that may occur due to the nature of materials or manufacturing processes, may not be considered defects.

3. Pricing

All prices displayed on our website are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices, promotions, discounts, and product information may be changed at any time without prior notice.

While we take reasonable care to ensure pricing information is accurate, errors may occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to correct the error and cancel or adjust the affected order where appropriate.

4. Orders

Placing an order through our website does not guarantee acceptance of your order.

We reserve the right to accept, refuse, or cancel an order for reasons including, but not limited to:

  • Product availability
  • Incorrect or incomplete pricing information
  • Suspected fraudulent or unauthorised transactions
  • Incorrect customer information
  • Unusual or excessive quantities
  • Errors in product or order information

If we cancel an order after payment has been made, any eligible refund will be processed to the original payment method.

We may contact you to request additional information or verification before processing an order.

5. Payment

Payment must be completed using the payment methods available on our website.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

We do not store complete payment card details on our website where payment processing is handled by third-party payment providers.

6. Shipping & Delivery

Orders will be processed and shipped according to the shipping information provided on our website.

Estimated delivery times are provided for reference only and may be affected by factors outside our control, including courier delays, public holidays, weather conditions, customs clearance, or other unforeseen circumstances.

Please ensure that your shipping information is accurate before completing your order. MOVEMBER is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

For more information, please refer to our Shipping Policy.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

By placing an order with MOVEMBER, you acknowledge and agree to the conditions set out in our Return & Refund Policy.

8. Website Use

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorised purpose.

You must not:

  • Attempt to interfere with or disrupt the operation of our website.
  • Access or attempt to access areas or information that are not publicly available.
  • Use our website to conduct fraudulent transactions.
  • Copy, reproduce, modify, or distribute website content without permission.
  • Introduce viruses, malware, or other harmful materials.
  • Use automated systems or methods to collect information from our website without our permission.

We reserve the right to suspend or restrict access to our website if we reasonably believe these Terms have been violated.

9. Intellectual Property

All content on this website, including but not limited to:

  • Brand names and logos
  • Product names and designs
  • Photographs and images
  • Graphics and videos
  • Text and written content
  • Website design and layout

is owned by or licensed to MOVEMBER and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use any website content without our prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience only. MOVEMBER does not control and is not responsible for the content, policies, availability, or practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

11. Disclaimer

We make reasonable efforts to ensure that our website operates properly and that the information provided is accurate and current.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

12. Limitation of Liability

To the extent permitted by applicable law, MOVEMBER will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from or relating to these Terms or your use of our website will be subject to the applicable laws and jurisdiction of Malaysia.